Terms and Conditions – Job Seeker

These Registration Terms (these Terms) set out the terms that govern your use of the services offered via the JobGetter website, which may be accessed via www.jobgetter.com (the Website) or via our software application (the App). This document is a legally binding agreement between Student Services Australia Pty Ltd A.C.N. 100 372 156 trading as JobGetter (weusour, JobGetter or Workible) and you (the Candidate).

JobGetter provides the Candidate with a platform to set up a profile (Profile) for the purpose of obtaining employment via the Website or the App (the Service).

Your decision to create an account via the Website or the App (the Account) means you acknowledge that you have read, understood and agree to be bound by the terms contained in this document. Your access to the services offered by JobGetter is conditional upon your acceptance and ongoing compliance with these terms.

We reserve the right to amend, revise or modify these Terms at any time and without notice to you.

Your use of the Services

In order to use the Services, you must register as a member via the registration process on the Website or the App.

By registering as a member, you agree that you are aged 18 years or over.

If you are aged less than 18 years, then you must (if required) be able to confirm that you have obtained consent from a parent and/or guardian to register as a member and to use the Services.


Membership occurs when the Candidate creates an Account via the Website or the App. When creating the account, you warrant that:

  • you will provide accurate, current and complete information;
  • you are solely responsible for maintaining the confidentiality of your Account log-in information, such as username, password, and any other identifying information, and are solely responsible for all activities that occur under your Account;
  • you will not use another person’s account without permission from the owner of that Account; and
  • you will immediately notify JobGetter of any unauthorised use of your Account or any other breach of security. JobGetter will not be liable for any loss or damage arising from your failure to provide us with accurate information or to keep your password secure.

After your Account is created, you may change information relating to the Account and undertake to update details relating to your Account with true and accurate information at all times.

We undertake to take all due care with any information you provide to use when creating, updating and accessing your Account, and we are bound in compliance with Australian Privacy laws as set out in the JobGetter Privacy Policy.

Membership entitles the Candidate to a non-exclusive, non-transferable right to access and use the Services, subject to the terms and conditions of this Agreement. The Candidate agrees to be solely responsible for any conduct associated with, or originating from, the Candidate’s Account.

Term of Agreement

The agreement between the parties that is governed by these Terms will continue until such time that a parties wishes to terminate pursuant to these Terms.

Information Use

We use the information collected primarily to process the task for which you visited the website or mobile application. Data collected in Australia is held in accordance with the Privacy Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

Youth Employment Innovation Challenge Privacy Notification and Your Consent

In order to provide employment services and assistance, JobGetter (acting as a contractor of the Department of Industry) is required to collect sensitive information that is additional to personal information such as name and date of birth. This sensitive and/or health information may include details of:

  • schooling and other educational experiences
  • cultural background, to ensure that you are provided with the most appropriate service or a translator if required
  • medical conditions, injuries or disabilities, for example to provide you with appropriate support services and/or to ensure your suitability for certain employment opportunities and activities
  • housing status and sustainability—this allows the provider to provide you with appropriate support services if required.

JobGetter will generally collect such information directly from you; however your information may also be collected from:

  • Service Providers and/or third parties including where work experience or voluntary work activities are undertaken. Employers offering volunteer or work experience places
  • Support Service Providers such as mental health services, housing and accommodation services, alcohol and other drug treatment services.

Your decision to create an account via the Website or the App (the Account) means you confirm that you have read, understood and agree to the collection of your sensitive personal information in accordance with these services and assistance as outlined.

The Youth Employment Innovation Challenge is a two-year program funded by the Department of Industry (DoI). At the end of the two-year period, DoI will undertake an evaluation assessing the effectiveness of the program. As part of this research, we would like to access your personal information (including sensitive information) collected by JobGetter when you are registered with JobGetter. We are asking if you would be willing to allow us to link data from you across different government departments including Family and Community Services, Department of Justice, Department of Health and state health agencies, Department of Education, Department of Social Services and the Australian Taxation Office. This research will enable us to develop future programs best suited to the needs of young unemployed people. Note that non-participation in the program evaluation will not exclude you from accessing the program.

Your decision to create an account via the Website or the App (the Account) means you confirm that you consent to your information being used for the purposes of program evaluation, to your information being linked across government departments for the purposes of program evaluation and to your information being stored outside of Australia. 


As a Candidate, you will be required to provide information and other material (Content) when creating your profile (Profile) via the Website. You will be required to log in to your Account to create your Profile.

You understand and agree that JobGetter retains the right to review all Content and may, in our sole discretion, refuse and/or modify any Content contained in the Listings.

You agree not to upload or display in your Listings, Content that is offensive, indecent or objectionable in any way.

You are solely responsible for ensuring that you do not breach any laws (of any country) when uploading Content via the Website or the App to create your Profile. We will not accept any responsibility whatsoever in relation to your Profile, particularly, but not limited to, any misleading misrepresentations that you may make.

Prohibited Conduct

In relation to our Services, you must not:

  • use our Services for any activities, or post or transmit via the Website or the App, any information or materials which breach any laws or regulations, infringe a third party’s rights, or are contrary to any relevant standard or codes;
  • use our Services to post or transmit any material which interferes with other users or defames, harasses, threatens, menaces, offends or restricts any person or which inhibits any user from using the Website, the App or the Internet;
  • use our Services to send unsolicited commercial electronic messages;
  • in any way tamper with, hinder or modify the Website or the App;
  • knowingly transmit any viruses or other disabling features to the Website or the App, or via the Website or the App; or
  • attempt any of the above acts or facilitate or assist another person to do any of the above acts.

Relationship between parties

JobGetter’s relationship with the Candidate is contractual only and does not create a relationship of employment, partnership or any other legal relationship. Consequently, JobGetter cannot, and will not, be liable for any actions, claims, suits, demands, damages, liabilities, costs or expenses (whether in tort or in contract including and without limitation, negligence) arising out of or in any way connected to a Candidate’s decision to become a Member of the Website or the App, or to participate in any employment as a consequence of the Website or the App.

Representations and warranties

Subject to all applicable laws, the Services provided by JobGetter are provided ‘as is’ and we make no representation or warranty, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

JobGetter will use its best efforts, techniques and accepted standards in performing the Services. However, we do not warrant that the Services will achieve any specific outcomes.

Exclusions and limitations of warranty

To the extent permitted by law, JobGetter will not be liable for any loss or damages, whether direct, indirect, incidental or consequential, arising from:

  • suspension or cancellation of a candidate’s Account;
  • your use of the Service;
  • any interruptions or delays in accessing the Website, the App or any third party websites; or
  • circumstances beyond the reasonable control of JobGetter

whether in contract, tort (including negligence) or otherwise.

All conditions and warranties, which may be implied by law into this Agreement, are excluded except to the extent that it would be unlawful to do so.

To the extent permitted by law, our liability for breach of any implied warranty or condition, which cannot be excluded by these Terms, is limited, at our option, to one or more of the following:

  • the resupply of the Services; or
  • the payment of the cost of having the Services resupplied.


To the fullest extent permitted by law, you agree to indemnify JobGetter from any liability for any loss, damage, costs or expense whether direct, indirect, incidental, special and/or consequential, including loss of profits, suffered by you or claims made against you which result from your use of our Services.


The Candidate shall not assign, transfer or sub-licence any of its rights or obligations under this Agreement, except with the prior written consent of JobGetter.


If any provision of the Agreement is found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remainder of the document, which will continue in full force and effect.

All rights not expressly granted in the Agreement are reserved.

If we do not act in relation to a breach of the Agreement by you, this does not waive our rights to act with respect to subsequent or similar breaches of the Agreement by you.


The laws of the state of New South Wales, Australia govern these Terms.

Contact us

Please contact us at support@jobgetter.com if you have any questions relating to these Terms.

These Terms were last updated 19th July, 2019.