Hints from HR: Ali Crowe, People Coordinator, kikki.K
For the record, it’s not easy to find a job. It’s not a matter of sending off your application, then sitting back and waiting for the offers to start rolling in. And there is that matter of competition. There are other people applying for those same jobs and you don’t want to end up at the bottom of the Hiring Manager’s pile of applications.
So, JobGetter is bringing you advice straight from the people who make those hiring decisions on a daily basis.
In this latest instalment of “Hints from HR,” kikki.K People Coordinator Ali Crowe offers you her insights into what you can do to have the best chance of being one of the resumes at the top of her pile.
Inspired by a dream and the passion for the simplicity and timelessness of Swedish design, kikki.K grew from a one bedroom apartment to more than 80 stores nationwide, provides beautiful stationeries, one of a kind gifts, and organizers “that bring a sense of fashion and style.”
Today, kikki.K is widely recognized as an Employer of Choice because they are passionate about being a great place to work. In fact, 95% of their team members say that kikki.K is a friendly place to work. They take a lot of pride that they have been recognised in the BRW Best Places to Work in Australia in 2012, 2013 and 2014, and BRW Best Places to Work in Asia in 2015.
What was your first job?
Working at the local bakery in the small town I lived in.
How long have you worked in HR/recruitment?
When you were 9 years old, what did you want to be when you “grew up?”
A Teacher and/or Ballet Dancer (such a cliché!)
What is your favourite part of your job?
The people, definitely.
HINTS FROM ALI
What I look for in candidates:
Passion and engagement with our brand. You can coach on the required skills but passion comes from within.
To me, the most employable skills a candidate could have are:
flexibility, great communication skills, emotional intelligence, self-motivated
My advice to applicants who want to stand out:
Nail the basics – have a clearly structured, uncluttered CV and always check spelling. We often get CVs from people who LOVE stationery but stationery is spelled incorrectly. It’s hard to look past that when it’s what your brand is all about. If you have questions, write them down and ask them! This shows you are genuinely interested in the role and the brand.
Something you might not know about working for kikki.K:
We provide our Team Members free access to our suite of workshops and this includes a free gift with each workshop they attend. It’s important to us that we live and breathe our purpose to inspire and empower people, including our Team, to live their best lives.
The biggest mistake you could make:
Not being yourself – we want to see the real you. It’s important that we are the right fit for you, as well as you being the right fit for us!
The first thing I notice about a resume:
Simple, clean layout, easy to read and shows your transferable skills even if you don’t have relevant experience with like-brands (this is a big plus though!)
The first thing I notice about a candidate at an interview:
The candidate’s level of engagement and presence. If someone seems disinterested or unsure, it’s hard to imagine them in the role they are interviewing for.
Questions a candidate should ask:
We love it when a candidate has questions for us about the role or the brand – it shows they are genuinely interested in working with us. It is always great to have some knowledge of the brand already though!
Don’t shy away from asking:
What it is I love about the brand, more about our culture, what challenges they can expect from the role.
Don’t let this hold you back:
Experience with similar brands – if you can talk to and show why your skills are transferable, we are completely open to that.
What I want to know about you as a person:
What your dreams are: What lights you up? What would you do if you knew you could not fail?
What homework I expect you to have done before the interview:
Knowledge about our products and our company culture and purpose.
My advice to a candidate who wasn’t successful:
Find the learnings from the experience and use this as an opportunity to grow. If you really want the role, what could you up-skill in? Who do you know or who inspires you in a similar role? Perhaps you could catch up with them for a coffee and chat to them about how they got to where they are.
If this Q&A with kikki.K’s People Coordinator has sparked your interest in working for this Employer of Choice, check out the video below — and current vacancies here.
Want more hints from HR? Click here to view all… or skip straight to hints from the “people” people at Dymocks or Sussan Group (Sussan, Sportsgirl and Suzanne Grae).